Solutions / Consulting Services
- Service Level Agreements
- Network Design
- IT Policies
- New Company Office Rollout
- Time & Attendance and Access Control
- Video Conferencing
- Best Practices at Best Cost Solutions and Roadmaps
Preventative Maintenance
IT Systems are maintained by performing certain essential task at regular intervals.
Preventative Maintenance is the most important type of of IT network maintenance and it prevent problems from happening and minimise downtime of your network and systems
Support Services
- 24/7 Availability
- Monthly Computer, Server, Network, Printer and UPS Maintenance
- Liaise with Internet Service Providers on client behalf
- Monitoring of Client Mission Critical Services such as Internet, Vehicle Tracking and emails
- Pastel and other 3rd party software support
Microsoft Solutions
- Microsoft Solutions
- Microsoft Server
- Microsoft Exchange
- Microsoft OS Support
Mail and Domain Hosting
- We arrange for hosting with NinerNet Communications in the USA and through our partnership have the sole rights to manage and maintain these accounts through a web portal
- We are currently responsible for 29 of NinerNet’s clients in Zambia.
Hardware
- HP and Dell computers and servers
- HP, Cisco, DLink Network and Trendnet, Cisco, Mikrotik, Ubiquity Wireless Switches
- Wireless Long Haul Data Radios
- APC, Eaton and Proline UPS (Uninterruptable Power Supply)
- PABX and other telephony equipment